When Was The Last Time Your Hot Button Was Pushed?Was it when someone at work ignored you or challenged your competence?Was it when your lover or spouse deeply hurt you with a mean comment?Was it when your best friend said or did something cruel — and you had no idea why she felt such rage?Was it on the highway, when the guy in the next car gave you the finger?Was it when someone told you what to do — for the millionth time?And when was the last time you unwitting… More >>
Hot Buttons: How to Resolve Conflict and Cool Everyone Down
Sybil Evans does a good job with some very real and very frustrating situations. Her task of helping us deal with Anger is a large one, and after reading this book, I give her a thumbs up. The Anger Management techniques are good, and a lot of the book is about learning to recognize our own “hot buttons” or “pet peeves” as I call them. I think Ms. Evans should have thrown in a few more helpful tips, I felt the book did come up a little short, but it is a good book and well intentioned. I think the phrase I will remember most from this self help book is “when anger rises, think of the consequences.” (Confucious). That has just got to be the most difficult, but most helpful advice I have ever heard! Thank you Sybil Evans for some good pointers and some self awareness you gave me. This book is not a problem solver. I think the theme is “alternatives, not answers.” Self help junkies around the world should find it useful.
Rating: 4 / 5
I was pleasantly surprised by the practical advice and examples provided in Hot Buttons. Sybil Evans has taken the difficult topic of conflict resolution and masterfully crafted a text that the everyday reader (that’s me) can use right away. Thank you, Sybil, for making this topic more understandable and easier to manage. I’ve already recommended this book to several of my co-workers!
Rating: 5 / 5
It’s been a very long time since I’ve seen such a practical book on how to deal with relationships at home or at work. No matter how “mellow” a person is, there is always someone who can throw a curve that makes you feel defenseless. This book gives so many different examples and answers to those commonplace situations we all face. There is a particular form that is used which is very helpful in digging deeper into the conflict so that two people can begin to try new solutions. Anyone can relate to the situations presented – - teenagers with their parents, relatives, managers and the like!!
Rating: 5 / 5
HOT BUTTONS belongs in everyone’s home. Sybil Evans has developed an easy five step formula to diffuse conflict in any situation. I was able to implement these tools with my husband immediately. An old and nagging conflict was resolved without hitting each other’s hot buttons. I especially enjoyed all the books HOT BUTTONS’ hints.
Rating: 5 / 5
Learning why people behave the way they do is complicated, particularly in conflict situations. Understanding why they do so is even more perplexing. HOT BUTTONS is a unique tool which takes us to that next plateau of understanding not only the ‘why’, but the ‘how to’ in dealing with the broad diversity of personal and worklife situations. It is this ‘how to’ that has been sorely absent. HOT BUTTONS guides us at assessing our interpersonal behaviors. It then offers, at a pace suitable to our individual life situations, a practical toolkit for both avoiding and managing potential conflict. HOT BUTTONS will be enjoyed by all…however, it is a MUST for managers of people and customer relationships.
Rating: 5 / 5