Prepare for an array of conflict situations with CONFLICT RESOLUTION FOR THE HELPING PROFESSIONS! This hands-on counseling text teaches you how to analyze conflict situations and develop theory-based strategies that can be used to intervene in an ethical and effective manner. Through case studies, class exercises, discussion questions, role-plays, and assignments, you will easily learn to understand and apply the material. Numerous examples demonstrate how to apply … More >>
Conflict Resolution for the Helping Professions
The new edition of this book provides updates on the models of mediation, advocacy, and negotiation that were provided in the first edition. The new edition also adds creative models of mediation, including healing circles, deep listening, and trust building.
Rating: 5 / 5
Bought this book as required text for a social work course. Best textbook I’ve ever used. Great explanations of concepts and interesting exercises.
Rating: 5 / 5
Teaches you how to get not just what you want, but what others want, too. Great cases and examples to show you how to mediate and negotiate… especially how to be prepared for tough situations in practice.
Rating: 5 / 5